Tekee Tim's Tips

Taking a screenshot of your device

If you want to capture some information that’s displayed on your screen, such as a receipt, it can often be helpful to take a screenshot.

Luckily this is easy on all devices, Windows, Mac, iOS and Android.

How can I silence my devices quickly?

If you're going to the cinema, into a meeting or running a presentation, you'll need to quickly silence your devices and stop any notifications popping up on the screen. This is usually just one or two taps or clicks and we'll run through all the ways to do it here.

Want to stay extra secure online?

Everyone knows that it's very important to keep all your online accounts (Facebook, Google, iCloud, email etc.) as secure as possible to ensure that no one else gets access to any of your personal information.

We thought it was time to update our advice with a system that can add an extra layer of safety to ensure that you're even more secure by using 2 Factor Authentication.

What can I do if I lose my device?

If you ever lose your laptop or mobile device, you don't need to panic. There are things you can do to make sure that no one else can get hold of your data and you can even track your device to try to get it back.

Changing your DNS servers

If you find yourself having intermittent problems with websites loading slowly, email not working and seeing out of date websites, you could be having problems with your DNS servers.

All Internet Providers provide DNS as part of the connection and these convert a website name such as bbc.co.uk into the actual address of the website which is something like 63.194.125.69. Unfortunately the DNS Servers that you get with your Internet connection are usually pretty bad. They can be slow and out of date and we always recommend using better ones.

In this tip, we'll show you have to switch over to using faster and safer DNS on your Mac, Windows PC and your home router.

Using Reader View to make websites easier to read

If you're reading a long article on a website, all the surrounding adverts, pictures and links to other pages can get distracting, most modern web browsers now have a Reader Mode or Reader View which lets you get rid of the distractions and concentrate on what you're trying to read.

In this Tekeez Tip, we'll show you how to turn this mode on to make it easier to read the story you're trying to focus on.

Working from home

With everyone trying to work out the best way to allow their team to work from home due to Coronavirus, we thought we’d share some of the apps we’ve been using for years to allow our teams in different locations to work together and keep all our files and documents easily accessible by everyone.

We hope this helps you develop the best way of working from home and if you have any questions about remote working or need any help getting set up, just let us know at help@tekeez.uk

How can I safely recycle my computer?

If you've replaced your PC or Mac and would like to dispose of the old one or sell it, then you need to be careful that you've erased all the data on the disk so that no one else can access any of your files.

Most people store a lot of private and sometimes sensitive documents on their computers and if someone else gets the machine, it's possible that they could recover this information so you do need to take some steps to ensure this doesn't happen and we'll show you some of those steps here.

Annotating PDFs on your Mac

If you're sending photos or PDFs to people it can be very helpful to add your own annotations, whether it's to give someone directions or point something out in the photo. This is very easy to do using Preview on the Mac and below we'll show you how to do it.

WiFi, but no Internet?

Occasionally, when you're connected to a strong WiFi signal, you may find that you can't actually call up any web pages or send any emails. There are a few reasons why this can be the case and we'll run through some ideas that can help you get online here.

Setting Attended Transfer on PulseHD

If you prefer speaking to the recipient on the PulseHD app before transferring a call, you can now make this the default behaviour. The first step is to update your PulseHD app to version 4.2 or later and then follow the steps in our guide here.

Why should I create a new user instead of renaming an old one?

If you receive a computer from someone else, either because you've taken over from them at work, or someone has passed on a computer that they don't need anymore, it's important that you create a new user for yourself before you start to use it.